Information Technologies
Our mission is to provide effective and efficient information technologies and services to advance UNM’s educational, research, and service missions.
Faculty and staff can receive technology support for software, hardware, classroom technology, and more.
Students can receive computer support through the library welcome desk located in the Pathways building on the Klauer Campus. Laptop check-outs are available for currently enrolled students.
Main Campus IT Support
UNM Main Campus IT supports NETid, multi-factor authentification, Banner, and more through their IT Support Services, including phone, online, in-person and self-help options.
Computer Use Policy
The University of New Mexico’s policies and procedures for computer use, including rights and responsibilities, software licenses, privacy and unacceptable computer use, are available online.
IT Purchasing Guidelines
UNM-Taos has created IT purchasing guidelines to standardize the process of purchasing software and hardware. Please note: before ordering, you must first obtain approval from your supervisor for funding source (index) and business need.
For Hardware
- Request a quote from IT Services by sending an email to taoshelp@unm.edu.
(computers, printers, projectors, classroom technology etc.) - Send the quote with funding index to Business Operations. They will order and assure the proper inventory process is initiated through main campus.
- Upon delivery, the business office with distribute hardware accordingly. If the hardware needs configuration, they will send it to IT.
- If an asset tag is needed, the hardware will be delivered upon obtaining the asset tag and proper inventory process from the business office and IT staff.
- Any hardware with an inventory asset tag must not be moved to another location without proper inventory documentation. To assure documentation is properly completed, contact your department’s inventory contact and/or the business office for guidance.
For Software
- Send an email to taoshelp@unm.edu to request support in purchasing process. Support may include a demo of software, security documentation from vendor, security questionnaire from main campus IT security and licensing questions.
- Once approved by the IT manager, a quote with funding index can be sent to Business Operations for purchasing process.
- Send an email to taoshelp@unm.edu for installation assistance.
Contact Us
Nikki Maes
Information Technologies Manager
575.737.3692
maesn@unm.edu