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New Media Consortium

New Media ConsortiumLearn about the resources available to UNM faculty, staff & students.

Quality Matters

Quality Matters Learn about quality assurance in online education.

 
The Office of Educational Technology


1157 County Road 110
Ranchos de Taos, NM 87557

Phone: (575) 737-3753

OET - Getting Started

studentClick the Online Courses link on the left to view an orientation video.

For support using UNM Learn for your course(s), your first points of contact would be:

The Center for Academic Success and Achievement  (CASA)

CASA Phone (575)737-3695

UNM-Taos Library
Library Phone  (575) 737-6242

If needed, additional End-User support for Learn is also available at

The Office of Educational Technology (OET)
(575) 737-3753

 Help and Documentation Online: Downloadable, detailed pdf files with information on Assignments, Tests, Grades, and much more. 

UNM Learn Student Help Links

As a student of UNM you have access select software titles available for download.

Office 365 

Microsoft’s suite of online services includes the core products Exchange, SharePoint and Skype for Business (Lync).  LoboMail is UNM’s branding of Exchange online in Office 365 and OneDrive for Business is a component of SharePoint that is offered as a discrete service. Office 365 also provides integration to our on-premise Active Directory.

Features

Email, document collaboration, and instant messaging, meeting, video/audio conferencing.

Getting Started

Every UNM user is provided an email account when they start as student, staff or faculty.  Associated services are available through LoboMail at http://lobomail.unm.edu.

Requirements

IT recommends accessing LoboMail using an up-to-date browser according to Microsoft's published levels: Fastinfo 6711.

Features

Email, document collaboration, and instant messaging, meeting, video/audio conferencing.

Getting Started

Every UNM user is provided an email account when they start as student, staff or faculty.  Associated services are available through LoboMail at http://lobomail.unm.edu.

Requirements

IT recommends accessing LoboMail using an up-to-date browser according to Microsoft's published levels: Fastinfo 6711.

Antivirus

Information Technologies offers antivirus software — Symantec Endpoint Protection (SEP) — for all desktop computers. Antivirus software is available for no-fee to all UNM students, faculty, and staff with a valid NetID and password.

Get Symantec Antivirus Protection       For help with installation, see FI Answer #5297.

Symantec Endpoint, 5 Layers of Protection

Network
Symantec's network threat protection includes Vantage technology that analyzes incoming data and blocks threats while they travel through the network before hitting the system. Rules-based firewall and browser protection are also included to protect against web-based attacks

File
Signature-based antivirus looks for and eradicates malware on a system to protect against viruses, worms, Trojans, spyware, bots, adware, and rootkits.

Reputation
Symantec's unique Insight™ correlates tens of billions of linkages between users, files, and websites to detect rapidly mutating threats. By analyzing key file attributes, Insight™ can accurately identify whether a file is good and assign a reputation score to each file, effectively protecting against targeted attacks while reducing scan overhead by up to 70%.

Behavior
SONAR™ leverages artificial intelligence to provide zero-day protection. It effectively stops new and unknown threats by monitoring nearly 1,400 file behaviors while they execute in real-time to determine file risk.

Repair
Power Eraser™ aggressively scans infected endpoints to locate Advanced Persistent Threats and remove tenacious malware. Remote support enables the administrator to trigger the Power Eraser scan and remedy the infection remotely from the Symantec™ Endpoint Protection management console.